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FAQs

A: You can order easily using our online platform. When you find a product you need, you can add it to the cart and go through the ordering process. After the order is ready, you will receive an order summary in your email.

A: Speeding up the process. By ordering online you will get prices faster and you will be able to go through the order confirmation and payment process much faster. This could save days of your time.

A: our online ordering system will ask for all the important information you should submit.

A: You can use all the major credit cards. If you are a customer with established customer relationship with FURZON . you are able to use invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are repeated customer, please contact info@furzonn.com and notify us.

A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact info@furzon.com to notify us about the problem. We can manage the order manually.

We provide two shipping options:
1. Standard = Free (2-3 Days)
2. Premium = 2£ (24 Hours)
You can choose one of them during checkout.

A: When you are logged in and you add products to the shopping cart, you have the ability to send offer requests to us using the shopping cart. You just need to add the products and quantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests.

A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@furzon.com

A: Product which is shown on our site are available. Order lead time depends on the products and quantities.

A: If you have question regarding our online store (ordering, account questions, technical questions), please contact info@furzon.com